Privacy policy

Privacy Policy for Humdiger Rentals

Effective Date: November 2024

At Humdiger Rentals (a brand of Humdiger Holdings Ltd.), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (humdigerentals.com) or use our services. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information when you interact with our website or use our services, including:

1.1 Personal Information

Personal information is any information that can be used to identify you. This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment details (credit card information, billing details)
  • Event details (rental needs, dates, location)

1.2 Non-Personal Information

We may also collect non-personal information that cannot be used to identify you, such as:

  • Browser type and version
  • Operating system
  • IP address
  • Pages viewed on our website
  • Time spent on pages

1.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and collect usage data. Cookies are small data files that are placed on your device when you visit our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing bookings and transactions: Your personal and payment information is used to fulfill rental orders and process payments securely.
  • Communication: We use your email or phone number to send updates, confirmations, and customer service-related messages regarding your bookings.
  • Marketing: With your consent, we may use your contact information to send promotional materials, special offers, or event-related information.
  • Improving our website: We analyze non-personal data to enhance the user experience and optimize our website’s performance.
  • Legal obligations: We may use your information to comply with legal requirements, such as tax regulations or law enforcement requests.

3. Sharing and Disclosure of Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following situations:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services, such as:

  • Payment processors
  • Website hosting and analytics providers
  • Delivery services

These service providers are contractually obligated to protect your information and may only use it for the purposes for which we disclose it to them.

3.2 Legal Obligations

We may disclose your information if required by law, such as in response to court orders, legal processes, or government regulations.

3.3 Business Transfers

In the event that Humdiger Holdings Ltd. undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. We will notify you of any changes in ownership or use of your personal information.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. We use industry-standard encryption and security technologies to safeguard sensitive information, such as payment details. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Correction

You may request access to your personal information that we hold and ask for corrections if it is inaccurate or incomplete. You can also update your account details through your account on our website.

5.2 Opt-Out of Marketing

If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in any promotional email we send or by contacting us directly.

5.3 Data Deletion

You may request the deletion of your personal information from our records, subject to certain legal or business obligations that may require us to retain some data.

6. Third-Party Websites

Our website may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received personal information from a minor, we will take steps to delete it as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with the “Effective Date” updated. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Humdiger Rentals (Humdiger Holdings Ltd.)
Email: hello@humdigerentals.com
Phone: +15879892607
Address: 3515 Weidle Way SW, Edmonton, AB, T6X 1Z4, Canada

This Privacy Policy outlines how Humdiger Rentals, as part of Humdiger Holdings Ltd., handles your data and provides transparency in our data protection practices.